The Emergency Telecommunications Cluster (ETC) is a global network of organizations that work together to provide shared communications services in humanitarian emergencies. Within 48 hours of a disaster, the ETC provides vital security communications services and voice and internet connectivity to assist humanitarian workers in their life-saving operations. Within four weeks, ETC services are expanded for continued emergency relief.

 The ETC is mandated to:

• Provide timely, predictable and effective data and security communications services
• Provide standard interoperable information and communications technology (ICT) platforms and procedures to avoid duplication and ensure cost effective solutions
• Ensure a smooth transition to post-emergency activities
• Build in-country capacity

Currently in the tactical planning phase, the ETC 2020 Vision will see the cluster evolve to enable vital communications to all those responding to emergencies by 2020.